VAC2240 – Sales Showroom Executive – Ramallah
Field: Sales Contract
Type: Full Time – Permanent
Location: Palestine – Ramallah
Closing date: 08-Sep-2011
Role Summary & Duties and Responsibilities:
* Providing appropriate solutions and answers to the customers’ questions and/or problems.
* Taking all the opportunities to promote our products & services (initial sales andup selling).
* Participating in the analysis of daily, weekly and monthly activity reports.
* Joining regular service centre staff meetings and helping to identify opportunities and develop new strategies to optimize the team’s performance and the service level in general.
* Alerting the direction of Customer Care in case of problems or decrease of the service level. Recommending and implementing appropriate solutions.
* Assuring a continuous dialogue with other departments especially Contact Centre and Marketing Department in order to always be kept informed of the new products and service, strategies, policies, and other information.تس
* Having strong knowledge of tools & equipments provided, and to ensure correct entries and transactions are executed by the CCRs.
* Ensuring proper reconciliation and reporting of daily revenue and cash management.
* Maintaining the equipments and inventory.
* Upholding the appearance of a clean environment and, moreover, with the assistance from Marketing Department, implementing innovative ways to attract and gain customer attention to the service centre and Wataniya products and services.
* Respecting the corporate policies and confidentiality during the daily and transactional activities.
* Reporting to the service center supervisor on daily activities and other matters.
* Performing any task (related to job/ work) assigned by the supervisor.
Experience & Qualifications:
*2 years experince in similiar role.
*Bachelor degree in related filed or equivalent education/experience.
* Must be residence of Ramallah City.
Skills:
*Frontline customer handling skills.
* Cash Management.
* Inventory Management.
* Time Management skills.
* Team spirited.
* Motivated, dynamic and very good communicator.
* Strong sense of initiative.
* Good analytical skills.
* Computer literacy knowledge (Microsoft).
* Arabic and English (oral and written).
To apply for this job, please click here: e-career.wataniya.ps/qtelgroup/VacancyDe…&VacancyID=37251
Field: Sales Contract
Type: Full Time – Permanent
Location: Palestine – Ramallah
Closing date: 08-Sep-2011
Role Summary & Duties and Responsibilities:
* Providing appropriate solutions and answers to the customers’ questions and/or problems.
* Taking all the opportunities to promote our products & services (initial sales andup selling).
* Participating in the analysis of daily, weekly and monthly activity reports.
* Joining regular service centre staff meetings and helping to identify opportunities and develop new strategies to optimize the team’s performance and the service level in general.
* Alerting the direction of Customer Care in case of problems or decrease of the service level. Recommending and implementing appropriate solutions.
* Assuring a continuous dialogue with other departments especially Contact Centre and Marketing Department in order to always be kept informed of the new products and service, strategies, policies, and other information.تس
* Having strong knowledge of tools & equipments provided, and to ensure correct entries and transactions are executed by the CCRs.
* Ensuring proper reconciliation and reporting of daily revenue and cash management.
* Maintaining the equipments and inventory.
* Upholding the appearance of a clean environment and, moreover, with the assistance from Marketing Department, implementing innovative ways to attract and gain customer attention to the service centre and Wataniya products and services.
* Respecting the corporate policies and confidentiality during the daily and transactional activities.
* Reporting to the service center supervisor on daily activities and other matters.
* Performing any task (related to job/ work) assigned by the supervisor.
Experience & Qualifications:
*2 years experince in similiar role.
*Bachelor degree in related filed or equivalent education/experience.
* Must be residence of Ramallah City.
Skills:
*Frontline customer handling skills.
* Cash Management.
* Inventory Management.
* Time Management skills.
* Team spirited.
* Motivated, dynamic and very good communicator.
* Strong sense of initiative.
* Good analytical skills.
* Computer literacy knowledge (Microsoft).
* Arabic and English (oral and written).
To apply for this job, please click here: e-career.wataniya.ps/qtelgroup/VacancyDe…&VacancyID=37251
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